Privacy Policy

Welcome to GAMINGRN, your go-to South African online store for gaming-themed apparel including hoodies, t-shirts, and sweaters. Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Who We Are

GAMINGRN is a South African online retailer operated via Wix, offering gaming-related merchandise and a customer loyalty programme.

Operator Information:
GAMINGRN
Johannesburg, Gauteng, South Africa
support@gamingrn.co.za
069 147 0149

2. Personal Information We Collect

Under POPIA, "personal information" includes any data that can identify you. We collect the following:

Identity Information: Name, surname, date of birth (if required).
Contact Information: Email address, phone number, delivery address.
Transaction Information: Order details, payment method (note: we do not store card details).
Account Details: Loyalty programme participation, login information.
Technical Information: IP address, browser type, device ID, and site interaction via cookies.

3. How We Collect Your Information

We collect personal information when you:

Visit our website
Place an order
Sign up for our newsletter or loyalty programme
Contact us for support or information
Interact with our site (via cookies and analytics)

4. Purpose for Collection

Your personal data is collected and processed for the following purposes:

To fulfill your orders and deliver products.
To manage your account and loyalty programme membership.
To provide customer service and respond to queries.
To comply with legal obligations.
To send marketing material, only if you've opted in.
To improve our website and services.

5. Consent

By using our website, providing us with your personal information, or signing up for our services, you consent to the processing of your information in line with this Privacy Policy and POPIA. You may withdraw consent at any time by contacting us at support@gamingrn.co.za

6. Sharing of Information

We do not sell your personal data. We may share information with:

Trusted third-party service providers (e.g., payment gateways, delivery services).
Legal authorities if required by law.
Business partners for operational or loyalty programme purposes, only with your consent.

7. Your Rights Under POPIA

You have the right to:

Be informed about how your data is used.
Request access to your personal information.
Correct or delete personal data.
Object to the processing of your data.
Lodge a complaint with the Information Regulator (https://inforegulator.org.za/).

To exercise these rights, email us at support@gamingrn.co.za.

8. Security Measures

We take reasonable and appropriate security measures to protect your personal information against loss, misuse, and unauthorised access. Our service providers are also POPIA-compliant.

9. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations.

10. Cookies and Tracking

We use cookies to enhance your experience, track usage, and improve performance. You can manage your cookie preferences through your browser settings.

11. Transfers Outside South Africa

Our website is hosted by Wix, which may store data in international data centres. Wix has appropriate safeguards in place to ensure your data is protected in line with POPIA.

12. Changes to this Policy

We reserve the right to amend this Privacy Policy. Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this policy or your personal data, contact us at:

Email: support@gamingrn.co.za
Phone: 069 147 0149
Address: Johannesburg, Gauteng, South Africa